Our commitment remains firm to ensure that our customers end their travel with a wow factor, there are occasions where in you may not be able to meet your commitment to travel and would like to cancel your booking.
BIKES (TWO WHEELERS)
Not applicable for bookings on long weekends for year 2020-21 including Republic Day, Holi, Carnival, Easter, May Day and Labour day, Eid, Ganesh Chaturthi, Independence day, Dussehra, Diwali and Year end for Dec ( 15th Dec 2020- to - 15th Jan 2021). Scroll below for Long weekend and Holiday policy
More than 72 hours from start date - Full refund minus convenience charge of Rs.100 per bike booking modification or cancellation.
Between 72-48 hours from start date-Rs 150 of the booking amount per bike plus a convenience charge of Rs.100 per booking will be deducted.
Between 48-24 hours from start date- Rs. 350 of the booking amount plus a convenience charge of Rs.100 per booking will be deducted.
Less than 24 Hours from start date - No refund.
All refunds would be initiated on-line to the bank account / card through which the transaction is processed.
Settlements usually takes 7-10 working days once approved over email and as per bank transfer schedules and procedures (Not applicable between 10th Mar 2020 till 31st May 2020)
No refunds would be initiated by Cash.
Cancellation Policy for bookings on long weekends for year 2020-21 including Republic Day, Holi, Carnival, Easter, May Day and Labour day, Eid, Ganesh
Chaturthi, Independence day, Dussehra, Diwali and Year end for Dec ( 15th Dec
2020- to - 15th Jan 2021) .
Due to year end rush in Dec and peak weekend rush as per weekends mentioned as per dates mentioned above, any booking once confirmed will be treated as final
No Refund would be processed once booking order is placed and advance amount paid.